Depending on your chosen delivery method, you will be able to track your order through the link provided to you within your dispatch email or by checking the order directly under your account on our website. You can log into your account on The Koin Club website here.
Your tracking information will be attached to your dispatch email, from here you can track your order to the point of delivery*
Using your order number and email address you can also track your order here.
Your order may be split into separate parcels and fulfilled at separate times, if this happens you will receive a new dispatch email and tracking number per parcel. Your tracking number can be located on your dispatch email.
If you've tracked your order and this is showing as delivered however you haven't received it, please have a read of our article here.
*If a non-tracked delivery method has been chosen, you may still be provided a tracking number for your parcel however this will only update once a successful delivery has been recorded.