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I've received the incorrect item within my order, what do I do?
We're sorry that you've received an incorrect item within your order!
Please return the incorrect item to us as soon as possible so we can get this exchanged for the correct item.
When returning please select “Wrong Item Sent” as your reason for return.
For full details of how to return your item in the UK, please view our step by step guide here.
If returning an incorrect item from outside of the UK, please reach out to our Customer Care Team with your order details and an image of the damaged item so we can investigate into this for you.